Quality Guaranteed
30-Day Return Policy
Thank you for shopping at quickshop.rmmc.net. Our commitment is to provide top-tier customer support and quality products. If you're not completely satisfied with your purchase, we're here to help. Please review our updated return policy below:
General Return Policy
- Returns are accepted within 30 days of delivery.
- A 20% restocking fee will apply to all non-defective returns.
- Refunds will be issued as credit only.
- No returns are accepted after 30 days from delivery.
Defective or Incorrect Orders
If there is an issue with your order due to damage, missing parts, or an error on our part:
- Notify us within 30 days of delivery.
- We will correct the issue at no cost to you.
- Prepaid shipping may be provided depending on the situation.
Return Process
- Contact us at 604-607-6443 or email sales@rmmc.net to request an RGA (Return Goods Authorization).
- Ship returns to:
Rocky Mountain Motion Control
30640 Marshall Rd
Abbotsford, BC V2T 6J7
(Prepaid label provided only for RMMC errors)
- Package items securely in the original packaging, or as instructed.
- Clearly mark your RGA # on the shipping label.
- Ship your return within 15 days of the RGA being issued.
- Once received, items will be inspected.
- We will follow up regarding the applied credit or exchange.
Important Notes
- Used or damaged items are not eligible for credit.
- Proof of purchase is required for all returns.
- Shipping charges from the original order are non-refundable.
- Returns must be received within the 30-day window—no exceptions.
Reporting Damages or Missing Parts
Contact us within 30 days of delivery to report any damage or missing components. Call 604-607-6443 or email sales@rmmc.net.
