Terms of Sale

All sales are expressly conditioned upon Buyer's acceptance of the below. (Version: March 2026)

1. SCOPE OF SERVICES
   Rocky Mountain Motion Control Ltd ("RMMC") provides product sales and optional labour and assembly services. Unless specifically agreed in a separate document, RMMC does not provide engineering validation, structural analysis, load calculations, or professional engineering services.
   
   
2. CUSTOMER RESPONSIBILITIES 
   Customer is solely responsible for: (a) verifying the products are suitable for their intended application; (b) ensuring compliance with all applicable codes and standards; (c) proper installation, anchoring, and integration of all components; and (d) safe operation and use, and training personnel.
   
   
3. RMMC LABOUR & ASSEMBLY SERVICES
   If RMMC provides assembly, cutting, machining, or other labour services ("Labour Services"), such services will be performed in a workmanlike manner. RMMC warrants the workmanship of such Labour Services for 90 days from delivery against defects in workmanship only.
   
   
   Components remain subject to Section 4 (Manufactured Components).
   This limited warranty does not cover shipping damage, improper installation by customer, modifications, misuse, or issues arising from the product's suitability for customer's application.
   
   
4. MANUFACTURED COMPONENTS
   All components are manufactured by third-party suppliers per their specifications and are subject to manufacturer warranties. RMMC passes through manufacturer warranties but does not extend or enhance them. RMMC is not liable for defects in manufactured components beyond facilitating warranty claims with the manufacturer.
   
   
5. DELIVERY & RISK OF LOSS
   Delivery terms are FOB shipping point unless otherwise agreed. Risk of loss passes to customer upon delivery to carrier. Estimated lead times are subject to material availability and manufacturer schedules. RMMC is not liable for delays beyond its reasonable control.
   
   
6. INSPECTION & ACCEPTANCE
   
   Customer must inspect goods upon receipt and report any shipping damage to carrier immediately and any other defects to RMMC within 5 business days. Issues not reported within 5 days are deemed accepted.
   
   
   Minor surface marks, small scratches, or aesthetic imperfections inherent to manufacturing, machining, or handling do not constitute defects and are excluded from warranty, return, or rework obligations.
   
   
7. RETURNS
   Standard manufactured components may be returned within 30 days for credit less 25% restocking fee, if unopened and in original packaging. Custom or modified items, cut materials, and assembled units are non-returnable. Return authorization must be obtained from RMMC before shipping or dropping off.
   
   
8. WARRANTY LIMITATIONS
   RMMC MAKES NO WARRANTY, EXPRESS OR IMPLIED, THAT PRODUCTS ARE FIT FOR CUSTOMER'S PARTICULAR PURPOSE OR APPLICATION. RMMC disclaims all implied warranties of merchantability and fitness for a particular purpose. Customer's sole remedy for defective goods or assembly is repair or replacement at RMMC's option.
   
   
9. LIMITATION OF LIABILITY
   RMMC's total liability under any order shall not exceed the amount paid by customer for the specific goods or services giving rise to the claim. RMMC is not liable for any indirect, consequential, incidental, or special damages including lost profits, business interruption, or loss of use, even if advised of the possibility of such damages.
   
   
10. INDEMNIFICATION 
    Customer agrees to indemnify and hold RMMC harmless from any claims arising from customer's use, application, modification, or installation of products, except to the extent caused solely by RMMC's gross negligence or willful misconduct.
    
    
11. INTELLECTUAL PROPERTY
    Custom designs created by RMMC remain RMMC's property. Customer receives a non-exclusive license to use the design for the specific project only. Customer may not reproduce, sell, or distribute RMMC designs without written permission.
    
    
12. GOVERNING LAW
    These terms are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia.
    
    
13. ENTIRE AGREEMENT
    These terms, together with the quote/order, constitute the entire agreement between customer and RMMC and supersede all prior understandings. No modification is valid unless in writing signed by both parties.
    
    
14. SERVABILITY
    If any provision is found unenforceable, the remaining provisions remain in full effect.